We ship Monday–Friday (except holidays) from our warehouse in Littleton, MA. Please see below for shipping options and rates.
Unless otherwise noted, shipping costs are calculated as follows:
|Order Amount||Freight Amount|
|$74.99 or less||Max charge of $12.75|
|$75.00 to $999.99||12% of order|
|$1,000.00 to $4,999.99||10% of order|
|$5,000.00 to $99,999.99||8% of order|
|$100,000.00 and more||6% of order|
Please contact your local CA representative or Customer Service at (800) 225-0248 for expedited shipping rates. The weight limit for an expedited order is 500 lbs.
For regular shipping, the time in transit depends on the distance from our warehouse in Littleton, MA. Generally, shipments are delivered within five business days from the date your order leaves our warehouse. Most regular shipments are delivered via UPS Ground service. To calculate how long it will take for delivery to your area, visit the UPS website.
If, for any reason, you are not satisfied with your materials, you may return them for a prompt and courteous credit, exchange, or refund. We do not accept returns on the individually sold Teacher Toolbox access packs, materials that have been used and/or are not in “saleable condition,” and individual components of kits, including, but not limited to, BRIGANCE® kits.
If you receive a damaged shipment, keep all original packaging and call our Customer Service Department at (800) 225-0248.
If you are dissatisfied with any of our software or web-based programs in any way during the lifetime of your contract, you may, upon request, return it for a prorated exchange, credit, or refund for the remaining time left on the subscription.
Please call our Customer Service Department for return authorization. When returning materials, please include a copy of a completed return form, including your account number and order number.
Please address your return to:
ATTN: RETURNS DEPT/WAREHOUSE
1 Distribution Center Circle #200
Littleton, MA 01460