North Billerica, MA, March 15, 2022
Curriculum Associates has earned the Bronze Stevie Award in the Customer Service Department of the Year—Public Services & Education category in the 16th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. Stevie Awards, Inc. organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®. Winners will be recognized during a virtual awards ceremony on May 11, 2022.
“We’re incredibly proud to be named a Customer Service Department of the Year by the Stevie Awards,” said Sandy Batista, Curriculum Associates’ associate vice president of customer service. “Our people-first commitment to service extends beyond our office doors and into classrooms, and our dedicated service team is a key driver behind it all. Curriculum Associates’ higher purpose to better students’ learning environments pushes us as a company to provide outstanding service and support.”
Curriculum Associates was founded with a mission to support teaching and learning wherever it’s taking place. With support provided through its world-class customer service team, professional development experts, account managers, sales reps, technical support team, and a free customer portal, customers have come to expect the absolute best in customer service. The team consistently resolves 95 percent of cases within one to two days, proactively monitors the user experience, and partners with technical leads at schools to ensure great results throughout the year. Most recently, Curriculum Associates' pledge to provide an outstanding customer experience led the company to receive a renewal rate of 93 percent.
More than 2,300 nominations from organizations of all sizes and in virtually every industry—in 51 nations—were considered in this year’s competition. Winners were determined by more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year. Additionally, entries were considered in more than 60 categories for sales and business development achievements—ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year—and categories to recognize new products and services, solution providers, and organizations’ and individuals’ responses to the COVID-19 pandemic. New categories this year honor excellence in thought leadership in customer service and sales.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide—in all sorts of organizations—have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards President Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at StevieAwards.com/Sales.
About Curriculum Associates
Founded in 1969, Curriculum Associates, LLC designs research-based print and online instructional materials, screens and assessments, and data management tools. The company’s products and outstanding customer service provide teachers and administrators with the resources necessary for teaching diverse student populations and fostering learning for all students.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, the American Business Awards, the International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevie Awards recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.
Stevie® Awards, American Business Awards®, and International Business Awards® are registered trademarks of Stevie Awards, Inc.
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