Fast delivery. Convenient returns.

Shipping and Returns

We ship Monday–Friday (except holidays) from our warehouse in Littleton, MA. Please see below for shipping options and rates.

 

Shipping Options and Rates (U.S.)

Shipping Method Freight Price Level for Total Merchandise Minimum Shipping Charge
Regular 12% $12.99
Ship Today 12% $12.99
Pick-Up 0 $0
Overnight* 20% $40.00
Second Day* 15% $20.00
Third Day* 13% $15.00

*Orders received after 12:00 p.m. ET may be processed the following business day, which may affect delivery times for overnight, second day, and third day shipments. For very large orders, you may be entitled to a discount on shipping.

 

Regular Shipping Time

For regular shipping, the time in transit depends on the distance from our warehouse, which is in Littleton, MA. Generally, shipments are delivered within five business days from the date your order leaves our warehouse. Most regular shipments are delivered via UPS ground service. To calculate how long it will take for delivery to your area, visit the UPS website.

 

Tracking Your Package

If you have a tracking or delivery confirmation number, follow the links below for more information. To obtain tracking information or check the status of your order, please email our Customer Service Department at Orders@cainc.com.

UPS

Track your UPS package.
Phone: 1 (800) 742-5877

U.S. Postal Service

Track your Priority Mail package.
Phone: 1 (800) 275-8777

DHL Worldwide Express

Track your DHL package.
Phone: 1 (800) 225-5345 (U.S. customers only)
Please note: Package tracking services are not available for DHL WorldMail shipments, as those are delivered by air mail to the destination country/continent and then handled by the local postal system.

FedEx

Track your FedEx package.
Phone: 1 (800) 463-3339

 

Return Policy

If, for any reason, you are not satisfied with your materials, you may return them for a prompt and courteous credit, exchange, or refund. We do not accept returns on the individually sold Teacher Toolbox access packs, materials that have been used and/or are not in “saleable condition,” and individual components of kits, including, but not limited to, BRIGANCE® kits.

If you receive a damaged shipment, keep all original packaging and call our Customer Service Department at (800) 225-0248.

 

How to Initiate a Return

Please call our Customer Service Department for return authorization. When returning materials, please include a copy of a completed return form, including your account number and order number.

Please address your return to:
Curriculum Associates
ATTN: RETURNS DEPT/WAREHOUSE
1 Distribution Center Circle #200
Littleton, MA 01460

Locate Your Representative