Curriculum Associates Service Providers

Amazon Web Services (AWS)

Cloud Hosting and Infrastructure

To host, store, and operate the infrastructure required to deliver the i-Ready services securely, reliably, and at scale

AppDynamics

Monitoring and Alerting

To monitor application performance, identify bottlenecks, and support troubleshooting to ensure system reliability and performance

Box

Cloud Storage and Content Management

To securely store, share, and manage organizational documents and files in the cloud

This is part of the rostering process, where School Customers provide data for accounts to be created for Educators and Students

Brightcove Zencoder

Video Processing

If you use Live Class. To transiently process and encode lesson video content so that videos load efficiently, stream reliably, and use network bandwidth effectively across devices

ChaosSearch

Log Indexing

If you use Live Class. To index and make searchable audit and activity logs generated by Live Class and its underlying infrastructure, enabling rapid investigation of operational issues, security incidents, and compliance-related events

Checkmarx

Application Security Testing

To analyze source code and application artifacts for security vulnerabilities and support secure development practices. Customer Data and Student Data are not intentionally processed as part of this activity

Datadog

Monitoring and Alerting

To monitor system performance, detect anomalies and outages, and maintain the reliability and operational health of the i-Ready Platform

Embedded YouTube Videos

Video

If you use Live Class. To allow Educators to search for and embed publicly available YouTube videos into lessons for instructional use. Educators select videos via the embedded search tool, and Students view the selected content within Live Class. Live Class uses YouTube API services with privacy-enhanced mode enabled and is designated as child-directed

Google Analytics

Web Analytics and Usage Measurement

To analyze aggregate usage patterns, measure engagement, and improve website and product performance. Data is used in aggregate and does not identify individual users. Google Analytics is configured and used in a manner that does not permit Google to use or share data for its own purposes

Google (Looker)

Analytics

If you use Live Class. To generate aggregated charts, dashboards, and usage reports for internal analysis, service monitoring, and product improvement. Analytics processing is transient and performed within a dedicated AWS environment managed by Google

Google Security Operations Manager

Security Operations and SIEM

To provide cloud-native security information and event management (SIEM)

Intercom

Customer Support

If you use Live Class. Educators only. To provide customer support functionality, including support ticket submission, issue tracking, and communication management, enabling timely and effective responses to Educator inquiries

Mailchimp

Communications (Email Delivery)

If you use Live Class. Educators only. To deliver transactional and informational email communications to Educators and other authorized contacts on behalf of Live Class and CA

MGT Impact Solutions (formerly Kitamba)

Educational Research Partner

To support specific, time‑bound educational research engagements

Microsoft Azure

Cloud Hosting and Infrastructure

To host, store, and operate cloud infrastructure and platform services required to deliver the application securely and reliably

If you use Live Class. To provide specialized cloud services, including generative AI capabilities, used to assist Educators, support instructional workflows, and improve educational content and teaching efficiency. Processing is limited to requested functionality, with no persistent storage of Student Data. There is no use of AI in Student-facing areas of Live Class

ReliaQuest (Grey Matter)

Security Operations

To provide managed detection and response (MDR) services by aggregating, correlating, and analyzing security signals across the environment. ReliaQuest supports threat detection, incident investigation, and response coordination

Rubrik

Data Backup and Recovery

To provide data backup, recovery, and archiving capabilities to protect against data loss, ransomware, and disaster scenarios

Salesforce

Relationship Management (Customer CRM)

If you use Live Class. Educators and School Customers only. To manage School Customer relationships, Educator communications, and customer support workflows. Processing is limited to School Customer contact information and Educator communications

Snowflake

Data Storage, Processing, and Analytics

To securely store, process, and analyze data for reporting and analytics

Totara (Mindtools Kineo)

Learning Management System (LMS)

To host and deliver professional learning and training content for Educators, including authentication and personalization of the learning experience when Educators access the LMS through i-Ready or create an LMS account

TrackJS

Monitoring and Error Tracking

To detect, log, and diagnose client-side application errors in real time to improve application stability and user experience

Varonis

Data Security and Analytics

To monitor, classify, and protect sensitive data across organizational data stores. Varonis processes metadata and telemetry to enforce data governance and security policies

WestEd

Educational Research Partner

To conduct educational research and analysis on CA’s behalf and at the direction of School Customers, in accordance with applicable law and contractual restrictions. Any processing of data is limited to the approved research scope and purposes

Zamzar

File Conversion

If you use Live Class. To transiently convert uploaded Office documents into PDF format for embedded viewing within lessons, without retaining files after conversion is complete.