Curriculum Associates Wins Silver in 12th Annual Best in Biz Awards

The edtech publisher’s customer service team was recognized for its outstanding service

North Billerica, MA, January 6, 2023

Curriculum Associates has been named a silver winner in the “Most Customer-Friendly Company of the Year—Large” category in the Best in Biz Awards, a business awards program judged each year by prominent editors and reporters from top-tier publications in North America. Curriculum Associates, an education technology company guided by its core mission to make classrooms better places for all, believes that every student can succeed if they are given the right tools and support. The success of this mission is driven by its dedicated staff members who prioritize the needs of those they serve: schools, teachers, and students.

"What continually sets us apart is the dedication of our service teams,” said Rob Waldron, CEO of Curriculum Associates. “The attention and the support they provide—from professional learning to technical support—allow educators and students to focus on what matters most: learning.”

Close to 40 percent of staff at Curriculum Associates is dedicated to service roles, which is significantly higher than any other company in the education industry. Support is provided through Curriculum Associates’ customer service team, professional learning experts, partner success managers, sales representatives, technical support team, and a free customer portal. Each customer is paired not only with a customer service team member but also with a dedicated partner success manager who understands and meets their varying needs. Technical support experts work closely with customers to ensure a quality experience, and the company’s sales reps provide strategic advice and product knowledge.

Curriculum Associates’ stellar service drives tremendous customer loyalty and resulted in a renewal rate of 94.4 percent. In addition, a money-back guarantee is offered on all products to ensure 100 percent customer satisfaction.

Curriculum Associates was selected from more than 700 entries from public and private companies of all sizes, representing all industries and regions in the US and Canada. Judges looked for companies with visionary leadership, innovative strides in the use of new technologies, laudable employee diversity and inclusion programs and workplace best practices, and strong environment and corporate social responsibility programs. The 2022 judging panel included writers from AdWeek, Computerworld, Forbes, and more.

“Best in Biz Awards showcase the best of the best in products and services for companies desperately needing solutions in our rapidly changing world, particularly with the substantial staffing shortages companies are experiencing globally,” said Rob Enderle of Unfiltered Opinion.

For a full list of gold, silver, and bronze winners in Best in Biz Awards 2022, please visit

About Curriculum Associates
Founded in 1969, Curriculum Associates, LLC designs research-based print and online instructional materials, screens and assessments, and data management tools. The company’s products and outstanding customer service provide teachers and administrators with the resources necessary for teaching diverse student populations and fostering learning for all students.

About Best in Biz Awards
Since 2011, Best in Biz Awards has been the only independent business awards program judged by a who’s who of prominent reporters and editors from top-tier publications from North America and around the world. Over the years, judges in the prestigious awards program have ranged from Associated Press to the Wall Street Journal, and winners have spanned the spectrum, from blue-chip companies that form the bedrock of the global economy to some of the world’s most innovative start-ups and nimble local companies. Each year, Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 100 categories, including company, team, executive, product, CSR, media, PR, and others. For more information, visit



Back to Press Releases