North Billerica, MA, February 18, 2021
Curriculum Associates was presented with a Silver Stevie Award in the Customer Service Department of the Year—Public Services and Education category in the 15th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Winners will be recognized during a virtual awards ceremony on April 14.
More than 2,300 nominations from organizations of all sizes and in virtually every industry—in 51 nations—were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.
“It’s an honor to once again be named a Customer Service Department of the Year by the Stevie Awards,” said Sandy Batista, Curriculum Associates' Associate Vice President of Customer Service. “We believe all children can succeed if given the right tools and support, and our dedicated service team is committed to supporting teaching and learning wherever it’s taking place in the 2020–2021 school year and beyond.”
With a laser focus on educators’ and students’ needs over their own bottom line, Curriculum Associates prides itself on providing outstanding service and support to its customers. With support provided through its customer service team, professional development experts, account managers, sales reps, technical support team, and a free customer portal, customers have come to expect the absolute best in customer service. With approximately 40 percent of the company dedicated to service roles, significantly higher than any other company in the education industry, Curriculum Associates’ stellar service drives tremendous customer loyalty and has resulted in a renewal rate of 93 percent.
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Maggie Gallagher, Stevie Awards president. “The judges have recognized and rewarded this, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on April 14.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at StevieAwards.com/Sales.
About Curriculum Associates
Founded in 1969, Curriculum Associates, LLC designs research-based print and online instructional materials, screens and assessments, and data management tools. The company’s products and outstanding customer service provide teachers and administrators with the resources necessary for teaching diverse student populations and fostering learning for all students.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at StevieAwards.com.
Sponsors of the 15th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., and ValueSelling Associates, Inc.
Stevie® Awards, American Business Awards®, and International Business Awards® are registered trademarks of Stevie Awards, Inc.
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