Boston, MA, October 8, 2020
Curriculum Associates announced today that Customer Sales & Service World Awards®, the world’s top achievement awards program for sales, service, support, and business development, has named Curriculum Associates a Gold winner in the Customer Service & Support Department of the Year category of the 7th Annual 2020 Customer Sales & Service World Awards.
The Customer Sales & Service World Awards are an industry and peer international competition honoring achievements in disciplines that create the best customer experience for business successes everywhere. All sales, customer service & support, business development, and professional services individuals and organizations private or public, corporations, for-profit, and nonprofits, large, medium, and small to startups, associations, vendors, and government organizations worldwide are eligible to enter. Entry details are available at CSSWorldAwards.com/About/.
Judges from a broad spectrum of industry voices from around the world participated, and their average scores determined the 2020 Sales & Customer Service Awards winners. Winners will be celebrated and presented with their awards during a virtual ceremony in December.
Curriculum Associates was recognized in the Customer Service & Support Department of the Year: Public Services & Education category. With a laser focus on educators’ and students’ needs over its own bottom line, Curriculum Associates prides itself on providing outstanding service and support to its customers. With support provided through its Customer Service team, professional development experts, account managers, sales reps, Technical Support team, and a free customer service portal, customers have come to expect the absolute best in customer service. With approximately 40 percent of the company dedicated to service roles—a rate significantly higher than in any other company in the education industry—Curriculum Associates’ stellar service drives tremendous customer loyalty and has resulted in a renewal rate of 93 percent.
“It’s an honor to be named a Customer Service & Support Department of the Year by the Customer Sales & Service World Awards,” said Rob Waldron, CEO of Curriculum Associates. “We have always believed all children can succeed if given the right tools and support, and our dedicated service team is committed to doing all it can to support teaching and learning wherever it’s taking place in the 2020–2021 school year and beyond.”
For a complete list of the 2020 Customer Sales & Service World Awards winners announced today, visit CSSWorldAwards.com/Winners/2020-Sales-and-Customer-Service-Awards/.
About Curriculum Associates
Founded in 1969, Curriculum Associates, LLC designs research-based print and online instructional materials, screens and assessments, and data management tools. The company’s products and outstanding customer service provide teachers and administrators with the resources necessary for teaching diverse student populations and fostering learning for all students.
About the Customer Sales & Service World Awards
Customer Sales & Service World Awards is the world’s premier recognitions program created to honor industry-wide and peer achievements of individuals, teams, departments, most valuable professionals, milestones, and champions in Sales & Customer Success, Customer Service & Contact Centers, Sales & Service Enablement which includes Training, Consulting, and Outsourcing. Learn more about the Customer Sales & Service World Awards at CSSWorldAwards.com.
About the SVUS Awards
SVUS Awards are conferred in eleven programs: the CEO World Awards®, the Consumer World Awards®, the Customer Sales & Service World Awards®, the Globee® Awards, the Golden Bridge Awards®, the Info Security Products Guide’s Global Excellence Awards® and Security World Awards, the Network Products Guide’s IT World Awards®, One Planet® American + World Business Awards, the Pillar World Awards®, the PR World Awards® for Public Relations and Communications, and the Women World Awards®. Honoring organizations of all types and sizes and the people behind them, the SVUS Awards recognize outstanding achievements and performances in businesses worldwide. Learn more about the SVUS Awards at SVUSAwards.com.
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