Help

Sort by Alphabet

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z  

Most Frequently Asked Questions


  • How do I place an order?

  • What are the shipping rates?

  • How much do Quick-Word Handbooks cost?

  • What is the delivery time for normal ground shipping?

  • How can I contact Curriculum Associates?

  • How can I get an order form?

  • How do I view a catalog?

  • Do book levels correspond to grade levels?

  • Where can I find pricing information for a product?

  • How do I create an account at the website?


  • How do I place an order?

    So that we may serve you best, as of September 30, 2016, our order process has changed. Our Customer Service team is ready to serve you for any order requests you have. The team is available Monday–Thursday 8:30 a.m.–7:00 p.m. ET and Friday 8:30 a.m.–5:00 p.m. ET. Please contact them at:

    Phone
    Toll Free: 800-225-0248
    Overseas: 1-978-667-8000

    Fax
    Toll Free: 800-366-1158
    From outside the United States: 1-978-667-5706

    Email
    orders@cainc.com


    ^ Return to top

    What are the shipping rates?

    Shipping rates are variable, based on the total amount of your order. For regular shipping within the U.S., the shipping rate is 12% of the merchandise total. For Canada, the shipping rate is 12% of the merchandise total. There is a minimum shipping charge of $12.99. For current shipping rates and for more information regarding shipping charges, click here. For very large orders, you may be entitled to a discount on shipping.

    ^ Return to top

    How much do Quick-Word Handbooks cost?

    For 10–499 copies, $1.59 each. 500 or more, $1.49. You can also buy them individually at $6.95 each.

    ^ Return to top

    What is the delivery time for normal ground shipping?

    For regular shipping, the time in transit depends on the distance from our warehouse, which is located in Littleton, MA. Generally, shipments are delivered within 5 business days from the date your order leaves our warehouse. We ship Monday - Friday (except holidays).

    ^ Return to top

    How can I contact Curriculum Associates?

    Write us!
    Attn: Customer Service Dept. Curriculum Associates, LLC
    P.O. BOX 2001
    North Billerica, MA 01862

    Call us!
    Toll Free: 800-225-0248 (Mon–Thurs 8:30 a.m.–7:00 p.m. ET and Fri 8:30 a.m.–5:00 p.m.)
    Overseas: 1-978-667-8000

    Fax us!
    Toll Free: 800-366-1158
    From outside the United States: 1-978-667-5706

    Or email us!
    orders@cainc.com

    ^ Return to top

    How can I get an order form?

    To view a PDF of our order form, click here.

    ^ Return to top

    How do I view a catalog?

    Choose "Catalog" from the top menu bar under "About."

    ^ Return to top

    Do book levels correspond to grade levels?

    Yes, Level A corresponds to Grade 1, Level B corresponds to Grade 2, etc.

    ^ Return to top

    Where can I find pricing information for a product?

    Pricing information is included on all of our product pages. To view pricing information, simply click on "View Pricing."

    ^ Return to top

    How do I create an online account?

    Accounts may be created online for the purpose of creating and saving a quote. Click on the "Log In" link that's on the top right of every page. This will bring you to a page where you can fill out a short form to register instantly.

    ^ Return to top

    Feedback Form
    Leads to Insight