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Most Frequently Asked Questions


  • What are the shipping rates?

  • How much do Quick-Word Handbooks cost?

  • What is the delivery time for normal ground shipping?

  • How can I contact Curriculum Associates?

  • How can I get an order form?

  • How do I view a catalog?

  • Do book levels correspond to grade levels?

  • How can I check the status of an order?

  • Can I use a purchase order for online purchases?

  • Where can I find pricing information for a product?

  • How do I create an account at the web site?




  • What are the shipping rates?

    Shipping rates are variable, based on the total amount of your order. For regular shipping within the U.S., the shipping rate is 12% of the merchandise total. For Canada, the shipping rate is 12% of the merchandise total. There is a minimum shipping charge of $12.99. For current shipping rates and for more information regarding shipping charges, click here. For very large orders, you may be entitled to a discount on shipping.

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    How much do Quick-Word Handbooks cost

    For 10–499 copies, $1.59 each. 500 or more, $1.49. You can also buy them individually at $6.95 each.

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    What is the delivery time for normal ground shipping?

    For regular shipping, the time in transit depends on the distance from our warehouse, which is located in North Billerica, MA. Generally, shipments are delivered within 5 business days from the date your order leaves our warehouse. We ship Monday - Friday (except holidays).

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    How can I contact Curriculum Associates?

    Write us!
    Attn: Customer Service Dept. Curriculum Associates, LLC.
    P.O. BOX 2001
    North Billerica, MA 01862

    Call us!
    Toll Free: 800-225-0248 (Mon–Thurs 8:30 a.m.–7:00 p.m. ET and Fri 8:30 a.m.–5:00 p.m.)
    Overseas: 1-978-667-8000

    Fax us!
    Toll Free: 800-366-1158
    From outside the United States: 1-978-667-5706

    Or email us!
    info@CAinc.com.

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    How can I get an order form?

    To view a PDF of our order form, click here.

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    How do I view a catalog?

    Choose "Catalog" from the top menu bar under "About".

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    Do book levels correspond to grade levels?

    Yes, Level A corresponds to Grade 1, Level B corresponds to Grade 2, etc.

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    How can I check the status of my order?

    It's easy to check your order status. Simply login to your account. Once you're logged in, choose "Order History" under the "My Account" menu. You are also welcome to contact us by mail, telephone, fax, or email.

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    Can I use a purchase order online?

    Of course! If you have created a school or district account on our web site you can use a purchase order for all your online orders. Customers with personal accounts cannot use purchase orders and should choose from our regular payment options.

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    Where can I find pricing information for a product?

    Pricing information is included on all of our product pages. To view pricing information, simply click on the red bar in the middle of the page that says "Click here to View Pricing and Buy."

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    How do I create an online account?

    Click on the "Log In/Register" link that's on the top right of every page. This will bring you to a page where you can fill out a short form to register instantly.

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